Just wanted to share with you how pleased I am with today's service. I have lived in my home for over 6 years and never enjoyed the outside fireplace because honestly I didn’t know how to turn it on. Of course my wife has been on me for 5 years to call Meritage but I was sure I could figure it out. After countless attempts I finally reached out to Jon Miller and in days he had Mantel & Fireplace set up for a service call. Mantel’s service tech Jim Valdez is excellent. Not only did he give me a 30 minute warning that he would be at my house by 8:15am I found him very professional and knowledgeable about my particular fireplace. Jim knew where every hidden door was at and fixed the issue quickly.

Of course is was something simple and of course I would have never figured it out.

My wife is going to be so excited that she can enjoy and outside roaring fire this winter.

I just want to say Thank You

For EXCELLENT Service

Which is rare to find these days

Great Service Guys!

N. Nary 9-24-15

California Mantel orchestrates every aspect of the mantel business and exceeds my expectations through their superb craftsmanship, professionalism, and communication.

In my experiences they always see the big picture and the small details, and they supply abundant personal attention to both, ensuring complete project success. I admire their commitment and concerns for construction schedules and deadlines. From field installers to project managers - that what they do is complete and correct. It's the result of the innovative spirit that Stephen Casey and his management team have installed. What differentiates California Mantel is their superior level of quality and workmanship that goes the extra mile to ensure we're able to surpass our homebuyers' expectations.

When you associate with California Mantel you become a continuously impressed and satisfied client that virtually translates into a "client for life."

Best Regards,

Randy Hensley Director of Project Development - Davidon Homes

Hi Josh,

I'm sorry I haven't sent this earlier but we have been busy trying to get moved in. I wanted to tell you how beautiful the mantel is and what a very nice job the installers did. They were extremely careful and it shows!! I couldn't be happier with the results. Thank you.

Regards,

Barbara Mathewson

Hi Josh,

It's been a pleasure doing business with you. Luis was great to work with as well and did a wonderful job on the installation. We LOVE the new mantel and look forward to enjoying it in the years to come.

Best,

Wendy Johnston

Dear Josh,

Two months ago my wife and I walked into your showroom in Anaheim. Due to unique location and the size of our old fireplace, we had very limited options for our new Mantel. To our surprise your showroom was filled with variety of Mantels, we realized that we had many options that we could choose from.

With your help and patience we chose the Mantel that we like. I just wanted to thank you first, for all your help, and secondly, most importantly for an on-time delivery and your professional and honest communications to keep us updated during that time. It was truly pleasurable experience doing business with you.

Special thanks are due for your installer crew, whom were very professional and courteous. Their attentions to detail were amazing and they did a perfect job. When it comes to Fireplace and Mantels, I would not hesitate to recommend you to our friends and family members. I have attached a picture from our new fire place, we love the new look our living room.

Sincerely,

Mark Sabet

Hi Josh,

I just wanted to thank you for everything. It was a real pleasure working with you and the crew was great. The mantel looks wonderful and we are very happy with the end product!

Everything looks good and please thank your crew on my behalf.

Best,

Firooz Hamdani