Just wanted to share with you how pleased I am with today's service.
I have lived in my home for over 6 years and never enjoyed the outside
fireplace because honestly I didn’t know how to turn it on. Of course
my wife has been on me for 5 years to call Meritage but I was sure I could
figure it out. After countless attempts I finally reached out to Jon Miller
and in days he had Mantel & Fireplace set up for a service call. Mantel’s
service tech Jim Valdez is excellent. Not only did he give me a 30 minute
warning that he would be at my house by 8:15am I found him very professional
and knowledgeable about my particular fireplace. Jim knew where every
hidden door was at and fixed the issue quickly.
Of course is was something simple and of course I would have never figured it out.
My wife is going to be so excited that she can enjoy and outside roaring
fire this winter.
I just want to say Thank You
For EXCELLENT Service
Which is rare to find these days
Great Service Guys!
N. Nary 9-24-15
California Mantel orchestrates every aspect of the mantel business and
exceeds my expectations through their superb craftsmanship, professionalism,
In my experiences they always see the big picture and the small details,
and they supply abundant personal attention to both, ensuring complete
project success. I admire their commitment and concerns for construction
schedules and deadlines. From field installers to project managers - that
what they do is complete and correct. It's the result of the innovative
spirit that Stephen Casey and his management team have installed. What
differentiates California Mantel is their superior level of quality and
workmanship that goes the extra mile to ensure we're able to surpass
our homebuyers' expectations.
When you associate with California Mantel you become a continuously impressed
and satisfied client that virtually translates into a "client for
Director of Project Development - Davidon Homes
I'm sorry I haven't sent this earlier but we have been busy trying
to get moved in. I wanted to tell you how beautiful the mantel is and
what a very nice job the installers did. They were extremely careful and
it shows!! I couldn't be happier with the results. Thank you.
It's been a pleasure doing business with you. Luis was great to work
with as well and did a wonderful job on the installation. We LOVE the
new mantel and look forward to enjoying it in the years to come.
Two months ago my wife and I walked into your showroom in Anaheim. Due
to unique location and the size of our old fireplace, we had very limited
options for our new Mantel. To our surprise your showroom was filled with
variety of Mantels, we realized that we had many options that we could
With your help and patience we chose the Mantel that we like. I just wanted
to thank you first, for all your help, and secondly, most importantly
for an on-time delivery and your professional and honest communications
to keep us updated during that time. It was truly pleasurable experience
doing business with you.
Special thanks are due for your installer crew, whom were very professional
and courteous. Their attentions to detail were amazing and they did a
perfect job. When it comes to Fireplace and Mantels, I would not hesitate
to recommend you to our friends and family members. I have attached a
picture from our new fire place, we love the new look our living room.
I just wanted to thank you for everything. It was a real pleasure working
with you and the crew was great. The mantel looks wonderful and we are
very happy with the end product!
Everything looks good and please thank your crew on my behalf.
As promised, here a few pictures of the finished fireplace. We have truly
fallen in love with what Antonio did to bring it all together. We can
now move ahead with an art piece for the wall above it.
Thank you so VERY much for your commitment to make things right and being
a person of your word. It is truly a pleasure to do business with a company
that is ethical and takes pride in what they deliver. Your parents should
be proud of how you and your sisters are carrying out their legacy.
Have a great weekend and many thanks Josh.
Michele & Alex Franco
I met Josh Casey at California Mantel's Anaheim showroom when I was
looking for two fireplace mantels for my Palos Verdes home. Josh was very
easy to work with....friendly, patient, flexible, and open to suggestions
and change. He was very prompt in returning my phone calls and emails.
He worked with me and my husband until we were completely satisfied with
our selections. He was able to customize our fireplace mantels by using
top of one fireplace and legs of another fireplace to make it unique for our home.
I was able to work with him without any pressure. The workers installed
the mantels and did a great job. I cannot thank Josh and California Mantel enough!
The "Old World" Parchment Manly and Mannix mantels are perfect
fits for my Manhattan Beach project.
Appreciate the responsiveness, attention to detail, and professionalism,
and CalMantel is my company for mantels on all future projects.
Principal - White Sands Coastal Development
I wanted to thank you for your time and effort with our mantel project.The
mantel install went really well this past weekend and my wife and I were
really happy with the way everything turned out.
Thank you so much for everything!
Victor and Yesenia Cortes
It's been a few months since Cal Mantel installed my Mom's new
fireplace. I didn't want to send you a picture until the new doors
came in (it took 8 weeks to complete that order). Needless to say, my
Mom's very happy and the neighbors are all amazed. Thanks again for
a job well done.
We had the pleasure of working with Josh Casey. Buying this mantel was
the best experience of our long ordeal to add a fireplace to our home.
Josh was extremely accommodating, working with our schedule and making
sure we saw all the options available to us before making our final decision.
They have many styles, colors, and finishes to choose from and a wonderful
show room. We had not seen anything like what California Mantel had on
our long quest to find a mantel.
Josh walked us thru every step of the way from selection to production
to installation. When we had difficulty with the installation because
our contractor had not made sure our wall was flat, Josh's guy's
did what it took to made the mantel fit and look great.
We couldn't be happier.
I just want to tell the mantel looks FANTASTIC!! I am so glad I chose the
Padthaway. It just looks stunning and really makes the room.
It was a pleasure working with you. Your guys that came out to the house
were super nice, super clean and great to work with.
Sorry it took me so long but here is the final product. We absolutely love
it and it turned out great. My stainer was the one who ended up finishing
the mantel. It looks fantastic and thank you again for all your hard work.
I completely forgot to send you before and after photos for our fireplace....
a perfect fit in every way. Thank you so much for transforming our tiny
house into a place of beauty!
Thank you and your staff for the outstanding job to ensure not only that
we got exactly what we wanted, but the constant communication before,
during, and after the shipment. It allowed us to receive the shipment
within with our tricky time schedule and in perfect condition.
The professional and friendly treatment we received made us hope that when
you are ever in town, you'll drop by for visit!
Shelly and Craig Williams
I really appreciate all of your efforts. Thanks to your recommendation
on the Barossa. This style will work perfectly in my home. Your drawings
and emails made it easy for me to measure the fireplace and have confidence
that this will work without seeing the actual mantel in person. I am also
very impressed with you personable attitude, responsiveness and professionalism.
These attributes are paramount in the client service world. California
Mantel is fortunate to have you representing their company.
Please let me know if you have any questions or need additional information from me.
It has been a pleasure working with you.
V.P. Business Development
In the many years that we have been building and designing custom homes,
we feel privileged to have had the opportunity to work with California
Mantel. They provide quality products while demonstrating the highest
level of professionalism. Their mantels are simply beautiful and their
customer service is unparalleled. They are the exception to the rule and
have truly been a pleasure to work with.
We feel very lucky to have found Casey, Cory, and the entire staff at California
Mantel and truly appreciate the work they've done for us.
Michela Design and Construction
JMC Homes is committed to using only California Mantel's products.
Quality: They provide the highest quality products at a competitive price.
Products: They have a full line of products which meet the design needs
of any home.
Workmanship: They meet all production schedules and demonstrate pride in
Customer Service: They exceed all customer expectations in standing behind
their products and workmanship.
Purchasing Manager - JMC Homes